Privacy Policy

Information We Collect

When you register an account, make a deposit, or play our games, we collect certain personal data necessary to provide our services. This typically includes your full name, date of birth, residential address, email address, telephone number, and payment details. We also gather verification documents as part of our responsible gambling and anti-money laundering procedures.

In addition to information you actively provide, our systems automatically collect technical data such as your IP address, browser type and version, operating system, device identifiers, login times, and pages visited. This information helps us maintain the security of our platform and improve the overall user experience.

How We Use Your Information

Your personal data is used to create and manage your gaming account, process deposits and withdrawals, verify your identity, and deliver the games and customer support services you expect. We also use it to personalise your experience, send important account notifications, and, where you have given consent, provide details of promotions and offers that may interest you.

All processing is carried out on the basis of contractual necessity, legal obligation, or legitimate business interests, and we ensure that we never use your data in ways that are incompatible with the purposes for which it was collected.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with carefully selected service providers who assist us in operating the casino. These include payment processors, identity verification agencies, customer support partners, and regulatory authorities when required by law.

Any third parties we work with are contractually obliged to maintain the security and confidentiality of your data and may only use it for the specific purposes we authorise.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enable certain functions, analyse traffic, and understand how players interact with our platform. Some cookies are essential for the site to work properly, while others help us improve your experience and deliver relevant content.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use specific features of the casino.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, or disclosure. These measures include encryption of sensitive information, secure servers, and regular security reviews.

While we strive to protect your data, no system can guarantee complete security, and we encourage you to keep your account credentials confidential.

Your Rights

You have several rights regarding your personal data, including the right to access, rectify, or erase the information we hold about you. You may also object to certain processing activities or request that we transfer your data to another organisation in a structured, commonly used format.

To exercise any of these rights, please contact our customer support team. We will respond to your request within the timeframes required by law and may ask for proof of identity to protect your privacy.

Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements. Once your data is no longer needed, it is securely deleted or anonymised.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we recommend that you review it periodically. Continued use of our services after changes have been posted will constitute your acceptance of the updated policy.

If you have any questions or concerns about how we handle your personal data, please do not hesitate to contact our support team, who will be happy to assist you.